Leslie Book in ProcedurallyTaxing.com picked up on a hot issue that often comes before our Area Practitioner Stakeholder Liaisons. ENQ is a phone service that predials IRS phone lines and holds a place in the queue for its subscribers. Critics complain that this service contributes to clogged IRS phone access. Les mentions that US Senators Warner, Young, Menendez & Cassidy have contacted IRS Commissioner Rettig to assess the service.

You can download the letter by click the link below.

Senators IRS Letter re Call EnQ (11_18_2021).pdf