NAEA has been emphasizing that COVID-19 crisis has highlighted the problems at IRS where Congress and the agency need to focus future investments and attention. Now, the Taxpayer Advocate has joined our call to action. In her 2021 Objectives Report to Congress, National Taxpayer Advocate, Erin M. Collins, highlights what the IRS must do to avoid in the future challenges it faced during this crisis. Click here to read more.